Lowered 68% onboarding time
Lumina Health used SimpleBLE to connect their patient monitoring devices, dramatically improving the onboarding experience for new patients.
Challenge
Manual intake required staff to copy data between systems and follow up with patients via email and phone, creating delays and inconsistent experiences.
Solution
Deployed SimpleBLE-powered devices that could automatically sync patient data with their healthcare management system.
Implementation
Integrated SimpleBLE into their patient portal and connected to EMR system, FAQ database, and internal knowledge base to ensure accuracy and compliance.
Optimization
Post-launch analytics were used to refine the device pairing process. Patient drop-off points were addressed by improving flow and UX, resulting in higher completion rates.
Reduction in onboarding time
Lower workload for admin staff
Increase in patient satisfaction
"The BLE integration took over the most repetitive parts of our workflow. Our staff now spends more time where it matters — with patients."
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