Reduced 50% time spent on client queries
Clarity Finance used SimpleBLE to connect their secure hardware tokens, streamlining authentication and reducing support overhead.
Challenge
Hardware token authentication caused frequent support tickets and slow client onboarding processes.
Solution
Integrated SimpleBLE for seamless hardware token pairing with mobile and desktop applications.
Implementation
Built custom pairing flows with SimpleBLE that work across iOS, Android, Windows, and macOS platforms.
Optimization
Added automatic reconnection and improved error messaging to reduce user confusion and support requests.
50%
Reduction in support queries
75%
Faster token pairing
90%
First-attempt success rate
Testimonial
"Our clients love how easy it is to connect their security tokens now. Support tickets dropped by half."
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